Software

MIA VOP Operator console with CTI TAPI

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The Voice operator panel MIA (VOP) has been developed in cooperation with experienced telephone operators and according to the requirements of a modern switching center.

The versatile operator console is based on open standards and offers numerous collaboration functions.

Make up to 20 simultaneous calls and keep an eye on the phone line activity of hundreds of extensions at the same time (Busy Lamp/Presence). You can either use keyboard shortcuts or drag & drop to transfer calls.

The optimized search field input supports any search terms and displays the contacts found in no time at all as a list or business cards. Contacts are aggregated from different data sources (e.g. LDAP, local contacts, Outlook contacts, Google contacts).

Mia (VOP) - Voice Operator Panel is the switchboard for your company. Your switchboard receives or monitors any number of calls and can easily transfer them. Memos or predefined notes on incoming calls can be freely logged.

For wireless telephony with the headset we recommend that you use devices like Jabra, plantronics or Sennheiser.

The Mia (VOP) operator console is compatible with any SIP telephone system (VoIP). Special server architectures are not required. Mia (VOP) provides all the necessary information for efficient and organised call handling. Efficient search options enable the targeted harmonisation of contacts across different data sources.

The Download contains all license types, incl. a 7-days TRIAL period.

Juggler Phone SIP Client with CTI TAPI

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Convincing and well thought out user ergonomic. Designed for the office life to use the full screen for all the essentials.

No space is wasted. Individual telephone areas can be shown or hidden completely at any time. Always use 100% of the screen as a working or presentation surface.

A unique and modern menu navigation. “Wiping” twice with the mouse pointer against the screen edges expands the conventional Windows menu navigation. Double wiping at the top of the screen shows all performance features, wiping twice at the right edge of the screen shows the work area. By wiping at the bottom of the screen, you either open or close all windows of the phone

By using drag & drop, Juggler simplifies transfer, attended transfer or forwarding before answering the call. Simply drag & drop an active phone line intuitively to a second telephone line, onto a contact or to a spontaneously entered number in the number entry field. Juggler carries out the right action independently. In addition, you will be informed quickly and clearly whether the action is valid. If an action can be performed, the displayed drag & drop field is lit "green". If an action is not feasible, the drag & drop field will be lit up in "red".

For wireless telephony with the headset we recommend that you use devices like Jabra, plantronics or Sennheiser.

Action URLs allow you to exchange data between the phone and, for example, a web-based customer administration. Phone numbers are forwarded to your browser solution so that your IT specialist can derive a direct reference to your master data and display data about the caller without delay or workplace-related forms, etc.

Juggler also offers the generation of own text files with telephone variables for direct or downstream evaluation. It is also possible to create overwritable files, e.g. for patient management such as "Charly" (dentist software), or integration into VBA or BATCH files, etc.

The Download contains all license types, incl. a 7-days TRIAL period.

Ninja Phone SIP Client with CTI TAPI

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Ninja is the popular phone with the classic look & feel.

The software telephone for Windows PC is suitable for all situations of the everyday life.

It is characterized in particular by the easy handling, the excellent voice quality and the functions related to the system telephone. Our CTI interfaces, e.g. TAPI and protocol handler support, round off the phone.

Through the integration of IT and telecommunication, you are calling with a wholesome, flexible software telephone on your PC. The software telephone replaces ISDN and analogue telephones. Free hands to work on the PC and seamless integration into your work environment are few advantages of a software phone. Enjoy maximum workplace ergonomy.

Ninja-Lite for FREE:
Install and start the software version above. Select the LITE Mode during the licensing process. "Ninja Lite" offers telephony for everybody! Get it and start.

The Download contains all license types, incl. a 7-days TRIAL period.